TunnelBear also lacks a live chat option, which means a wait time of up to 48 hours for an email support response. However, there are some downsides TunnelBear’s smaller server network has trouble navigating tough restrictions (it doesn’t work reliably in China), and it won’t give you access to all of your favorite streaming services.

I was also pleased to discover TunnelBear undergoes regular independent audits, so you can rest assured your online activity is anonymous. It’s lightweight, adorable apps make it intuitive and fun to use - a good choice for first-time VPN users. With the help of my colleagues worldwide, I ran a series of vigorous tests to see just how secure and private TunnelBear is - and I was surprised by the results.Įvery TunnelBear server is protected by the same top-tier encryption and leak protection as its premium competitors. TunnelBear’s marketing team certainly knows how to create a memorable brand, but I wanted to find out if the VPN itself stands up to the hype.

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